Refunds are given on a case by case basis. Please be mindful that all return forms are REQUEST and do not guarantee a refund.
Bundles must be unaltered, the tag and wrapping must be in tack, bundles must be free of product, no heat, water, or frizzy (i.e don't touch/style bundles) bundles must be unworn and the return request must be done within five days of receiving your order.
enhanZing units are eligible for refunds. units must be unaltered, the tag and wrapping must be in tack. wig is not to be worn, styled, or customized. lace cannot be ripped, torn, or altered in any way. wigs will not be accepted in any other condition other than the condition it was sent in. return request must be done within five days of receiving your order.